#Cvs corona testing full#

I was told by physician to check a website for saliva test results, but then at check out the front desk said theyвЂ™d call me.

#Cvs corona testing full#

ThatвЂ™s not bad considering within hours there will be a full waiting room. I was told by front desk that rapid testing opens at 9am but after MA took my saliva test and then, when I was seen by the physician, I was then told she COULD do the Swab test (after the saliva test had been done) which was all good (except the extra fee for the THAT test) I did the test, got results and went on my way after my hour and 45 min visit. Other than the miscommunication between the front desk and physician re: covid testing, and where/when results are posted it was very clean and efficient. I love the staff but they shouldвЂ™ve tried to get me in faster and when they didnвЂ™t just say sorry not have some provider explain to me how an urgent care works. I eft the first time because it was taking far longer with an appt and I needed to have my son at an event but the right thing wouldвЂ™ve been to fast track me the second time and for the provider to not treat me the way she did. I understand what an urgent care is but I also understand appts and customer service. I was frustrated because I had appts and the provider explained they run an urgent care. I arrived by 1:45 and was in a room by 2:05. I thought IвЂ™d be in a room quickly since my appt was 30 min prior but it was obvious I wasnвЂ™t going to be seen soon. I arrived at 11:15 and eventually was told I needed to have her COVID tested. My daughter had croup but wasnвЂ™t improving so I made an appt at 11:30.

Please take these steps into consideration to help the public and their location run smoothly. I donвЂ™t understand why forms couldnвЂ™t be ready and administered, collect all the necessary documentation and payment all at once and be ready with the next and next step. The girls were friendly but all the walking in and out and having me wait in my car was torturous to see. Teleported with a doctor one hour and 20 minutes after my arrival, and finally got the test done, one hour and 30 minutes after my arrival. They took my medical cards one hour after my arrival, they took my payment, one hour and 10 minutes after my arrival. They gave me the forms 40 minutes after my arrival. They explained what needed to get done but didnвЂ™t start the process right away. My appointment was at 1pm, I arrived at 12:30 and it took a long time with the process. I feel that this medical place isnвЂ™t organized. I needed to get Covid tested because I came in contact with someone that tested positive. But April took care of us and we got our tests some so all was forgiven.

She made me forget I was mad and had lost so much time during the day that I even missed a important meeting. She sprung into action and my experience was amazing she walked me through every step and hadbme drive to her location and text them soon as I arrived she did mine and my daughters PCR covid test and had a little to no wait time. A young lady by the name April answered the phone I explained my experience and I was returning for my test but had to double check. So I decided to go eat and return after 5:30pm but called first to make sure someone would take me. Then I got a call asking if I got my covid test and they expressed that the person who does testing bad just left and if not could I return between 5:30-8:40pm. Checked in with staff upon my arrival at 3:15pm. I followed instructions and waited in my car.